Security & privacy
How we protect your data and your customers' data.
Hosting
RankReach runs on Google Cloud (Cloud Run and Cloud SQL) in the EU (Belgium) region, with daily database backups.
Encryption
All traffic uses HTTPS. Data is encrypted at rest by Google Cloud. Secrets are kept in Google Secret Manager, not in code.
Access
Each business sees only its own data. Team roles (owner, admin, staff) control who can change settings and billing.
Messaging compliance
Every text carries opt-out instructions; STOP is honoured immediately and START reverses it. Emails include an unsubscribe link.
No review gating
Every customer sees the public review link, as Google's policy and the FTC require.
Healthcare wording
Templates for dental and medical practices avoid health details in messages, and AI replies are written not to confirm someone is a patient.
Your data
Export contacts and reviews as CSV at any time. Ask us to delete your account data at hello@rankreach.ai.
Sub-processors
Google Cloud (hosting), Twilio (texts), Brevo (email), Stripe (payments), Anthropic (optional AI reply drafts).