Product
Alerts for negative reviews and feedback
A 2-star review that nobody answers for a week costs you customers. RankReach texts or emails the right people the moment a review or private feedback of 3 stars or less comes in.
Per location
Send alerts for each location to the manager who can act, by email, text or both.
Private feedback first
Customers who had a bad experience can tell you privately as well as posting publicly. You get the message straight away and can call them back.