RankReach

Product

Review requests by text and email

Most happy customers never leave a review because nobody asked at the right moment. RankReach asks for you, by text or email, while the visit is still fresh.

Two taps from your phone

Type a name and a number at the counter or in the driveway and press send. The customer gets a short, friendly text with a personal link.

  • ✓ Works on any phone, no app to install
  • ✓ Your own wording with first name and business name
  • ✓ Email for customers who prefer it

Bulk and CSV

Import last month's customers from a CSV export of your booking or job software and send to a whole list at once. Duplicates are merged by phone and email.

Reminders that respect people

Choose up to 3 reminders and how many days apart. They stop the moment the customer opens the link, a contact is never asked twice within 30 days, and STOP is honoured instantly.

Quiet hours

Set the hours when nothing is sent, in each location's time zone. A request triggered at 10 pm waits until the morning.

Questions

Do customers need to log in?

No. The link opens a simple page with stars and a one-tap button to post on Google.

Can I edit the message?

Yes, every text and email is a template you can change in Settings.

Related

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